Frequently Asked Questions

Products

What makes PRFM socks different?

PRFM socks are engineered around the realities of training in Southeast Asia. Every design decision, from breathable mesh zones and moisture management to targeted cushioning and compression, is built for heat, humidity and hard sessions.

What is Graphene and why is it in my socks?

Graphene is a carbon-based material used in the construction of select PRFM products (Elite Run, Run Pro and Hybrid Collections). Graphene fibers are woven into the sock to add durability and aid thermal regulation. It is a structural addition to the sock - not a surface coating or treatment.

Are PRFM socks unisex?

Yes. All PRFM socks are designed to be worn by both men and women.

Which collection should I choose?
  • Elite Run Series: Marathon training, long runs and race day.
  • Run Pro Series: Versatile performance for everything between speed sessions and long runs.
  • Sprint Series: Lightweight performance for faster efforts and speed work.
  • Road Series: Built for endurance rides and long days in the saddle.
  • Speed Series: Built for race efforts, fast group rides and chasing new personal bests.
  • Hybrid Series: Built for strength, conditioning and everything in between.
Are PRFM socks anti-blister?

PRFM socks are designed to reduce the conditions that cause blisters: friction, slippage, and moisture. The anatomical left/right fit reduces bunching. The 3D heel pocket eliminates heel slip. COOLMAX® fiber keeps the foot drier. No sock can guarantee zero blisters for every athlete in every condition, but every feature in PRFM targets a specific blister cause directly.

Are PRFM socks suitable for hot and humid weather?

Yes - that is exactly what they were built for. PRFM is designed specifically for Singapore and South-East Asia's climate. Breathable mesh zones, COOLMAX® fibre in select products, and anti-microbial protection all work together to address the specific demands of hot, humid training. That's not a marketing line - it was the starting point for the entire design.

Do PRFM socks have compression?

Yes. PRFM socks are designed with compression in mind. A snug mid-foot band keeps the sock locked in place and reduces foot fatigue during sustained effort. The sock also provides a supportive fit through the mid-shin, helping you feel stable and contained whether you're deep into a long run, a hard ride or a high-intensity session. Not a medical compression sock, just performance-level support built for athletes who push hard.

Sizing and Fit

How do I find my size?

Check our Size Guide for a full shoe size to sock size conversion chart. As a quick reference: measure your foot length in cm or use your regular shoe size to find your match.

What does anatomical left/right fit mean?

Each PRFM sock is shaped specifically for the left or right foot. The toe box, heel cup, and arch compression band are contoured to match the natural shape of each foot. Always check the L/R markings inside the cuff before putting them on. Wearing the right sock on the right foot makes a real, noticeable difference.

Should I size up or size down if I'm between sizes?

We recommend sizing up. PRFM socks are knitted with LYCRA® Spandex which provides stretch and a close fit, but a slightly larger size will be more comfortable than one that's too tight. If your shoe size falls exactly on a size boundary, go up.

Do PRFM socks stretch over time?

LYCRA® Spandex in the construction helps the sock return to its original shape after washing and wearing. With proper care, PRFM socks should maintain their fit and compression over repeated use. Avoiding the tumble dryer extends their lifespan significantly.

Care Instructions

How do I wash my PRFM socks?
  • Machine wash cold with a mild detergent. Turn them inside out before washing to help preserve the colours. Do not use bleach or fabric softener. Fabric softener can coat the performance fibers and reduce its moisture-wicking effectiveness over time.
  • DO NOT TUMBLE DRY - High heat in a tumble dryer damages the elastic fibres and affects the fit and compression over time. Drip dry your PRFM socks in the shade. In Singapore's humidity, placing them near a fan or in a well-ventilated area speeds up drying.
  • Cold wash, shade dry - that's the routine.
How long will my PRFM socks last?

With proper care, PRFM socks are built to last across hundreds of wears. The high performance nylon and graphene-infused constructions (where applicable) add durability beyond standard athletic socks. Actual lifespan depends on training frequency, shoe fit and how closely you follow the care guide.

Shipping and Delivery

How long does delivery take in Singapore?

Standard delivery within Singapore takes 2-3 business days via SPX Express. All other orders are processed within 1-2 business days before dispatch.

Do you ship internationally?

Not yet. PRFM is currently shipping within Singapore only. We are working on expanding to international destinations. Stay tuned and follow us on Instagram @prfmgearofficial for updates.

How do I track my order?

You will receive a dispatch confirmation email with a tracking link once your order is collected by SPX Express. You can also track directly on the SPX Express website using your tracking number. If you have not received tracking information within 2 business days of placing your order, contact us at hello@prfmgear.com and we will look into it.

What if my order has not arrived?

First check your tracking link for the latest update. If the tracking shows no movement or there is a confirmed delivery issue, contact us at hello@prfmgear.com with your order number and we will investigate within 1 business day.

Returns and Refunds

Can I return socks I've unpacked and tried?

No. Socks are a hygiene product. Opened or worn socks cannot be returned or exchanged. Please use our Size Guide before ordering. If you're unsure about sizing, contact us before purchasing and we'll help you choose.

What if I received the wrong size or a defective pair?

If we sent you the wrong product or there is a manufacturing defect in the pair you received, contact us within 7 days of receiving your order. We will arrange a full replacement or refund at no cost to you.

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